Workflows

Work flows across departments.

Daji OS is organised around the journeys hotels actually run. Each step lives in the module that owns it, and the record moves on to the next.

A guest arrives, stays, leaves, and the room returns to inventory clean.

  1. 1ReservationProperty PMS & Guest
  2. 2ID and DNR checkProperty PMS & Guest
  3. 3RegistrationProperty PMS & Guest
  4. 4Room assignedProperty PMS & Guest
  5. 5Payment readinessFinance & Payments
  6. 6Check-inProperty PMS & Guest
  7. 7Key issuedProperty PMS & Guest
  8. 8Charges from stayProperty POS & F&B
  9. 9FolioFinance & Payments
  10. 10CheckoutProperty PMS & Guest
  11. 11Room cleanedProperty Operations
  12. 12Guest historyProperty PMS & Guest

Controls and AI. Keys are issued only after eligibility checks. AI drafts messages and never issues keys or overrides a do-not-rent flag.

A web booking becomes a confirmed reservation with a guest record and deposit.

  1. 1Search availabilityProperty PMS & Guest
  2. 2Rate, package and add-onsRevenue Management
  3. 3Guest detailsProperty PMS & Guest
  4. 4Guarantee and paymentFinance & Payments
  5. 5Reservation createdProperty PMS & Guest
  6. 6Confirmation and pre-arrivalProperty PMS & Guest

Controls and AI. Bot and fraud protection, rate restrictions and consent capture apply.

An event lead is quoted, contracted, run and billed to one account.

  1. 1Inquiry or online RFPSales & Events
  2. 2Displacement and profitRevenue Management
  3. 3ProposalSales & Events
  4. 4Contract and signatureDocuments & Evidence
  5. 5Room block and event spaceProperty PMS & Guest
  6. 6Event orders, menus and resourcesProperty POS & F&B
  7. 7Deposits and scheduleFinance & Payments
  8. 8Master folio and routingProperty PMS & Guest
  9. 9Banquet billingFinance & Payments
  10. 10CloseSales & Events

Controls and AI. Rate, contract and deposit approvals apply. AI drafts proposals and flags space conflicts.

A restaurant or bar sale lands on the guest folio and then the books.

  1. 1Order placedProperty POS & F&B
  2. 2FulfillmentProperty POS & F&B
  3. 3Payment or room chargeFinance & Payments
  4. 4FolioProperty PMS & Guest
  5. 5Revenue, tax and costFinance & Payments
  6. 6Tips and service chargesWorkforce, Payroll & HR
  7. 7Shift closeProperty POS & F&B
  8. 8LedgerFinance & Payments
  9. 9ReconciliationFinance & Payments

Controls and AI. Void, comp and refund limits apply. AI flags variances and unusual voids.

A request for supplies ends as a matched invoice and a paid vendor.

  1. 1Need identifiedProperty Operations
  2. 2Purchase requestVendors & Procurement
  3. 3Quotes and vendor riskVendors & Procurement
  4. 4Purchase orderVendors & Procurement
  5. 5Goods receivedVendors & Procurement
  6. 6Three-way matchFinance & Payments
  7. 7ApprovalTasks & Approvals
  8. 8PaymentFinance & Payments
  9. 9Bank reconciliationFinance & Payments

Controls and AI. Only approved vendors, with approval limits on orders and payments.

A renovation is priced, built, inspected and handed over with its paperwork.

  1. 1EstimateConstruction
  2. 2BudgetConstruction
  3. 3Bid and awardConstruction
  4. 4ContractDocuments & Evidence
  5. 5Schedule and constraintsConstruction
  6. 6Field work, drawings and materialsConstruction
  7. 7RFIs, submittals and changesConstruction
  8. 8Change approvalTasks & Approvals
  9. 9Invoices and paymentsFinance & Payments
  10. 10Punch list and warrantiesConstruction
  11. 11TurnoverConstruction
  12. 12CloseoutConstruction

Controls and AI. Change-order and payment approvals apply. AI summarizes risk and flags schedule and cost drift.

A failing asset is flagged, approved for replacement and booked as capital.

  1. 1Asset conditionProperty Operations
  2. 2Replacement planProperty Operations
  3. 3CapEx requestFinance & Payments
  4. 4CapEx approvalTasks & Approvals
  5. 5Construction projectConstruction
  6. 6InvoiceFinance & Payments
  7. 7TurnoverConstruction
  8. 8Fixed assetFinance & Payments
  9. 9Maintenance lifecycleProperty Operations

Controls and AI. CapEx approval limits apply. AI ranks replacements by condition, risk and cost.

Hours worked flow through approvals into pay, tax filings and the books.

  1. 1ScheduleWorkforce, Payroll & HR
  2. 2Time and attendanceWorkforce, Payroll & HR
  3. 3Timesheet approvalTasks & Approvals
  4. 4Tips from POSProperty POS & F&B
  5. 5Payroll calculationWorkforce, Payroll & HR
  6. 6Review and approvalTasks & Approvals
  7. 7PaymentFinance & Payments
  8. 8Tax and ledgerFinance & Payments
  9. 9FilingsFinance & Payments

Controls and AI. AI flags overtime and missing punches. It can never release pay.

The day is checked, posted and locked so tomorrow starts clean.

  1. 1ReadinessReports & Analytics
  2. 2Validate folios, payments, taxesFinance & Payments
  3. 3Resolve exceptionsTasks & Approvals
  4. 4Close operating dateReports & Analytics
  5. 5Snapshot and evidenceDocuments & Evidence

Controls and AI. Force-close needs manager permission and a reason. AI explains blockers and cannot close the day.

Investor funds come in, profits are split by agreement and paid out.

  1. 1Investor onboardingOwner & Investor
  2. 2Capital accountsOwner & Investor
  3. 3Capital callOwner & Investor
  4. 4ContributionsFinance & Payments
  5. 5WaterfallOwner & Investor
  6. 6Distribution approvalTasks & Approvals
  7. 7PaymentFinance & Payments
  8. 8Investor portalOwner & Investor

Controls and AI. Distribution approval is required. AI explains results and can never release money.

Property PMS & GuestProperty OperationsRevenue ManagementSales & EventsProperty POS & F&BFinance & PaymentsWorkforce, Payroll & HRConstructionTasks & ApprovalsDocuments & EvidenceReports & AnalyticsVendors & ProcurementOwner & Investor

Every workflow is tested the same way

Normal path, permission denied, missing data, failure, retry without duplicates, cancellation or reversal, recovery and the final result.